Help center › Getting started
Card payments and your terminal
Rowan takes cards on Dejavoo terminals. Rowan sends the ticket to the terminal at the cash price; the terminal's own setup applies your pricing program (dual pricing, cash discount or surcharge) and asks the client for a tip. That keeps card prices, fees and tips matched to your processing agreement.
If you process with DropTheFee
We do the setup. POS settings › Card terminals shows where it stands:
- Merchant account application: with underwriting.
- Approved: the processor has issued your account details; we load them for you.
- Payment processing set up: your account is set up on Dejavoo with the program in your agreement.
- Terminal registered: your terminal has its TPN.
- Terminal connected to Rowan: Rowan adds the terminal and assigns it to your station. Plug it in and run a small test sale.
If you already have a Dejavoo terminal
- Get the terminal's TPN, auth key and register ID from your provider.
- In POS settings › Card terminals, add the terminal with a name like Front desk.
- In POS settings › Stations, choose it as the station's terminal.
The auth key is stored encrypted and never shown again. The Register shows whether the terminal is online.