Help center › Clients, packages and memberships
Client portal
Every Rowan business has a client portal at its booking address followed by /me (for example yourbusiness.rowanpos.app/me). It's linked from your booking page and website.
What clients see
- Your message of the month at the top: a promotion, holiday hours, a new service.
- Reward points, rewards ready to use and how close they are to the next one.
- Digital gift cards and their balances.
- Upcoming appointments and a Book again button.
- Recent visits with receipts.
How clients sign in
They enter their mobile number or email and get a 6-digit code by text or email, sent from your account (so it counts toward your messaging). No password. They stay signed in on that device for 30 days. Only people already in your clients list can get a code.
Your message of the month
In POS settings › Client portal, write a headline and a short message, and optionally the last day to show it. Save. You can turn the portal off there too.