Help center › Checkout
Check out an appointment
On the Register, tap Check out an appointment to see the day's bookings. Tap one and Rowan puts the client, the service and the staff member on the ticket. When it's paid, the appointment is marked showed.
Book the next visit at checkout
After a sale with a client and a service, tap Book [name]'s next visit. Rowan suggests the calendar for that service and a week based on its rebook timing, shows open times (for a chosen staff member or anyone), and books it on your calendar. Your usual confirmations and reminders take it from there, and the rebook reminder automation skips clients who already have a visit booked.
Match calendars to services
When you check out an appointment, Rowan puts its service in the cart. Online bookings always use the service the client picked. For appointments booked another way, Match by name reads the appointment title, such as “Women’s cut & style — Jane Doe”. In POS settings › Calendar services, leave every calendar on Match by name unless a calendar is only ever used for one service; then pick that service. You can always change the service in the cart before charging.