Help center › Checkout

Ring a sale

Add items, pick the client and staff, then take card, cash, a split or a gift card.

1. Tap services and products, scan a barcode, or Check out an appointment.
2. Find or add the client. Their visits, notes and perks show on the ticket.
3. Check the staff member on each line (it's who gets credit and tips).
4. Take payment:
   • Charge card: sends the amount to the station's terminal. The client taps, inserts or swipes and picks a tip on the terminal.
   • Cash: choose an amount tendered (or Exact) and Rowan shows the change.
   • Part cash, part card: in the card window, enter the cash part; the terminal charges the rest.
   • Gift card: scan or type the card number to apply its balance.

The receipt prints (if a printer is set up) and can be texted or emailed from its link.

If the terminal doesn't answer, Rowan never runs the card twice: tap Check terminal and Rowan asks the terminal what happened.

Still stuck? Contact support.