Help center › Checkout
Online booking page
Every Rowan account includes a booking page. Clients pick a service, who they want (or anyone), and a time, then enter their name, mobile number and email. No website or app needed. To ask for a deposit or a card on file when they book, see Deposits, cards on file and no-show fees.
- Set your hours and booking calendars first. Open times come from your main calendar, so they follow your hours, the staff schedule and time off.
- Open POS settings › Online booking, choose your address (for example glowsalon), add a headline, address and phone, and pick a color.
- Choose your rules: whether clients pick who they book with, the minimum notice, how far ahead they can book, and whether to ask for notes. Add your booking policy; clients see it before they book.
- Untick any services you don't want booked online. A service needs a duration to be offered online.
- Under Team, untick anyone clients shouldn't book, like a front desk login. Use Choose services to set what each person offers; clients only see the people who offer the service they picked, and a service no one offers is hidden. Services you add later are offered by everyone set to All services.
- Tick Turn on online booking and save.
What clients see
Your menu with photos, durations and prices. With dual pricing or cash discount, each service shows the card price with the cash price under it. Times only show when the whole service fits, and a time is checked again the moment they book.
What happens when someone books
- Rowan finds the client by email or phone, or adds them as a new contact tagged rowan-booked-online.
- The appointment goes on your main calendar with the person they chose (or the first team member free for the whole service), so your usual confirmations and reminders send.
- It shows on the Register under Check out an appointment with the exact service they picked, ready to ring up.
Share it
Copy the link from POS settings › Online booking and add it to your Instagram bio, Google Business Profile, Facebook page and text messages. Put the same link in Automations › Online booking link so rebook and win-back messages use it. To put booking inside your own website, open Add booking to your own website and copy the embed code or the Book now button.